Next I went back to this screen and deleted both passwords and retried. If its the gmail app you need to work with Google on the problem. In this screen I changed both incoming and outgoing passwords to my new Gmail password and retried. I used it to change my Google password which of course led to this problem.Īlso, after experiencing this I tried notifying Thunderbird of my new password via Options > Privacy and Security > Saved Passwords. If youre having difficulty accessing your. I tap on the blue 're-enter password' and it blinks but does nothing. Note - the phone number is correct and linked to my Google account. In Outlook, choose File > Account Settings > Account Settings. Double-check you are using the correct username and password for your Gmail account. This is because when I go into settings, select 'passwords&accounts', select the email account, and I see there was a 'problem accessing your account. Try entering your email address instead". Just about anything causing a login to fail can result in this behavior. How to reset your password depends on whether you’re using a Microsoft account or a local account to sign in. An account hack could mean your password is no longer valid. A transition away from traditional username/password authentication could be at play. I try my phone number and get the message "Couldn't find you Google Account. The most common cause is specifying an incorrect password. OK, I re-enter my email address and click "Next" again. Instead, my email address is deleted from the field and replaced with "Email or phone." Upon clicking the button, I expected to be taken to a screen which asks for my password. The screen has a field for my email address which is pre-populated with my correct email address. Enter your account email and then choose Submit. ![]() When I start up Thunderbird, it opens a window asking me to sign into my Google account. Choose the device youre using: Go to /activate/forgot-password. ![]() I am able to access my mail via gmail's web interface using this new password. A few days ago I changed my Gmail password.
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